Returns Policy  Our policy is very simple, any items sold that does not perform as stated or are not as described can be returned for a credit within 7 days of purchase (subject to condition). If you do not wish to purchase an alternative item we will refund the purchase price less shipping and handling charges.

Shipping All our products are shipped via private courier or the post office and must be signed for, it is the buyers responsibility to confirm the contents have not been damaged during the shipping process. We cannot accept any responsibility is products are signed for and not checked for damage. It is the buyers express responsibility to check the shipment and if damaged the shipment should not be accepted, in certain cases a note of damage from the carriage company may be permissible and the parcel accepted. Any damaged items must be reported with 3 days of deliver.

Guarantee  We offer the standard manufacturers-warranty guarantee on our products.

Products, Content and Specifications  All features, content, specifications, and prices of products and services described or depicted on this Web Site are subject to change at any time, without notice. Certain weights, measures and similar descriptions (if noted) are approximate and are provided for convenience. We make every effort to accurately display the specifications and features of our products, the actual colour you see will depend on the system you are viewing the site on. The inclusion of any products or services in this Web Site does not imply or warrant that these products or services will be available at any time.

Accuracy of Information  Despite our best efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this Web Site. In addition, we may make changes in information about price and availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. 

Use of this Web Site  The Web Site design, all text, graphics, information, content, and other material displayed on or that are available for download  are either the property of Ferryman Urns Online, or used with permission and are protected by copyright, trademark and other laws. 

Trademarks  Nothing contained on our Web Site grants or should be construed as granting, by implication, or otherwise, any license or right to use any trademarks, trade names, service marks or logos. 

Information   When visiting any Web site, your browser sends information to the site’s hosting server identifying the browser you are using, your Internet Service Provider, the page you last visited, and the page you are currently visiting. We do not share any of this information, we may use this information to help collate marketing data.